We respect your privacy and aim to handle personal information responsibly. By using this website or submitting information through our forms, you acknowledge the practices described in this Privacy Policy. This policy should be reviewed against the actual systems, marketing tools, analytics platforms and legal requirements used by the business before publication.
Information We May Collect
Depending on how you interact with us, we may collect information such as:
- Your name.
- Phone number and WhatsApp number.
- Email address.
- City or place you are travelling from.
- Travel month and preferred travel dates.
- Number of travellers.
- Trip duration.
- Preferred Kerala destinations.
- Hotel category or travel style.
- Approximate budget.
- Any other information you choose to include in an enquiry.
How We Collect Information
We may collect information when you:
- Submit an enquiry form on our website.
- Contact us by phone, WhatsApp, email or another messaging service.
- Request a quotation or itinerary.
- Confirm a booking.
- Interact with our website or online advertisements.
How We Use Your Information
Personal information may be used to:
- Respond to your enquiry.
- Prepare a Kerala itinerary or package quotation.
- Recommend hotels, transport, houseboats or travel experiences.
- Manage confirmed travel arrangements.
- Communicate with you about your trip.
- Improve our website, services and customer experience.
- Maintain internal records where reasonably required.
- Comply with applicable legal or regulatory obligations.
Travel Enquiries & Booking Information
When you request or confirm a travel arrangement, we may need additional information to organise the services included in your trip.
Depending on the booking, this may include traveller names, accommodation preferences, pickup details, identification information required by suppliers, or other information reasonably necessary to arrange the service.
Sharing Information With Third Parties
We may share relevant information with third parties where necessary to prepare or deliver your travel arrangements.
These third parties may include:
- Hotels and accommodation providers.
- Transport and private vehicle operators.
- Houseboat operators.
- Tour, activity or sightseeing providers.
- Payment or booking-service providers.
- Website, analytics or communications service providers.
We do not intend to sell personal information to third parties.
Cookies, Analytics & Website Data
Our website may use cookies or similar technologies to support website functionality, understand visitor behaviour, measure advertising performance or improve the user experience.
Depending on the tools installed on the website, this may include information such as browser type, device type, approximate location, pages visited, time spent on the website and referral source.
Confirm whether the website uses Google Analytics, Meta Pixel, Google Ads tags, TikTok Pixel, Hotjar, Microsoft Clarity or other tracking tools, and list them here if required.
Marketing Communications
If you provide your contact details, we may contact you in relation to your enquiry or booking.
Where permitted by applicable law and your preferences, we may also send information about relevant travel offers or services. You may ask us to stop sending marketing communications at any time.
Data Storage & Security
We take reasonable steps to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
How Long We Keep Information
We may retain personal information for as long as reasonably necessary to respond to enquiries, manage bookings, maintain business records, resolve disputes and meet legal or accounting obligations.
If your business has a fixed retention period for enquiry or booking records, add that period here before publishing.
Your Choices & Privacy Rights
Depending on the laws that apply to you and to the business, you may have rights relating to your personal information, including asking for access, correction, deletion or restriction of certain processing.
You may also request that we stop using your information for direct marketing.
Requests can be made using the contact details listed at the end of this policy.
Children’s Privacy
Our website is intended for adults arranging travel. We do not knowingly seek personal information directly from children for marketing purposes.
Information about children may be provided by a parent or guardian where it is necessary for a family travel booking.
External Websites & Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of websites operated by third parties.
We recommend reviewing the privacy policy of any external website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or legal requirements.
The latest version will be published on this page with an updated revision date.
Contact Us About Privacy
If you have questions about this Privacy Policy or would like to make a privacy-related request, please email booking@keralaholidaypackage.in or call +91 75599 77222.
Email: booking@keralaholidaypackage.in
Phone / WhatsApp: +91 75599 77222
Kerala Branch Office: #DUB, 3rd Floor, Apple Studio Apartment, Airport Road, Nedumbassery, Cochin, Kerala, India - 683111